Payment Process

When you place your order it will be approved awaiting authorisation and fulfilment, at this stage we have not taken any money from your account.

The next stage is a manual authorisation of your order, during this stage a member of staff will confirm the capture of your payment and begin the fulfilment process.

During the payment process we will offer full refunds to any cancellations up until the payment has been captured, after this point there may be an admin fee of up to 5% to account for both processing of refunds and for locating parcels and manual handling required to ensure items do not get shipped.

Privacy Policy – we do not store credit card details nor do we share customer details with any 3rd parties. All payment data is stored by the responsible payment gateway

Delivery

The Customer Responsibilities

While Assassin Goods Ltd endeavours to ensure the delivery on the date which the Customer has requested, it cannot be held responsible for any loss, direct or otherwise, accruing to the Customer as a result of error or delay by Third Parties, or error on the part of the Customer.

Assassin Goods Ltd cannot be held responsible for the decisions, errors or any other actions of Third Parties involved in the process of rendering the Service or Services provided by the Company.

Assassin Goods Ltd will not be held liable in the case of default by the courier company in charge of the consignment. 3rd party terms and conditions apply.

Delivery Policy – We use an array of couriers for orders depending on size and weight. We aim to send all orders out the following working day after they are placed and paid for

Delivery times may vary but aim to be within 5-7 working days but we ask that the customer allow 14 working days for UK orders. It is only after this time which we/the courier will consider it lost/missing

Highlands of Scotland and other remote areas may incur an additional surcharge to be paid on delivery depending on the size/weight of the order and the destination address. Please Contact info@assassingoods.com for further information.

The person who places the order must be at least 18 years old and is responsible for payment of the total cost of the order.

Additional/Miscellaneous

Assassin Goods Ltd cannot be held responsible for any problems, loss, injury or otherwise occurring as a result of omission, error, misuse, or oversight by the Customer.

No liability can be accepted by Assassin Goods for any loss, injury or otherwise resulting from natural disasters, war, rioting, strikes, or any other circumstance beyond the Company’s control.

The company reserves the right to refuse orders at their discretion.

By placing an order online or otherwise providing us with an email address, you as the Customer authorize Assassin Goods Ltd to contact you in relation to your booking or enquiry using the contact details you have provided.

Returns/Cancellations/Damages

All exchanges/returns must be sent back to us within 28 days of receipt of goods, in their original packaging, and in new condition. Please always include a returns form which can be requested from us via email. Returns will be subject to a 10% re-stocking fee, and shipping costs will not be refunded unless there is fault on our behalf.

All orders should be thoroughly checked upon receipt, and any shortages/damages reported to us within 24 hours of receipt. Any goods arriving showing any damage at all should be signed for as ‘damaged’.

 Discounts

Any and all discount codes have limitations on items, quantities, cart value and number of uses.

If you have a discount code and are looking for more information please contact us

 Pre-Order Terms

By ordering a Pre-Order item (denoted by either Pre-Order in the title or product variant) you are committing to a product with the knowledge that there will be an offset time from ordering to receiving as the product is in production or transit. Assassin Goods Ltd cannot be held accountable for any delay outside of their control and will do their utmost to get the products to the consumer as fast as possible.

Any cancellation fees or other stipulations will be mentioned in the product description and by ordering the item the customer is accepting these terms.

If a number of items are ordered at the same time and one is a pre-order item, they will all be shipped together unless stated otherwise

Klarna Terms and Conditions

https://www.klarna.com/uk/terms-and-conditions/

Lay-Buy Terms and Conditions

https://lay-buys.com/terms-and-conditions-lay-buy/