All new items include a 6-month standard warranty covering manufacturing or production defects.
This includes faults caused by defective materials or workmanship.
Your warranty does not cover:
- General wear and tear
- Misuse, neglect, or improper storage
- Damage caused by incorrect use or assembly
- Ex-Competition (Ex-Comp), Ex-Display, or Sale items — these do not carry a warranty
Important:Warranty is
parts replacement only. Labour, repair costs, and transport to/from our site are
not covered.
We do offer an
on-site repair service at a reasonable cost.
If you are unsure how to use a product correctly, please contact
info@assassingoods.com for guidance.
Lifetime Aftercare & SupportWe offer
Lifetime Aftercare and Support for all Assassin Goods products.
This includes:
- Direct customer support via info@assassingoods.com
- Access to spare parts
- Repair services where possible
After the standard warranty period expires, we can no longer accept returns, but we will continue to provide aftercare and support wherever possible.
Please note:
- Specialist and discontinued items may have limited support due to parts availability.
- Lifetime Aftercare is reviewed on a case-by-case basis.
Band Warranty
- All Assassin Bands come with a 6-month warranty from the date of purchase.
- Warranty is non-transferable and applies only to the original purchaser.
- Covers manufacturing defects causing the band(s) to break or split.
- Does not cover general wear and tear or over-stretching.
- Maximum stretch: 150% (1.5× relaxed length).
Barbell Warranty & Care
To extend the life of your Assassin Barbell, please follow these care guidelines:
Avoid:
- Rack pulls or dropping bars on spotting arms
- Dropping bars from height — always lower under control
- Outdoor use or damp storage
Do:
- Use high-quality rubber bumper plates and gym-grade flooring
- Clean chalk and re-oil the bar regularly to prevent rust
- Replace barbells periodically in commercial settings
Warranty Coverage:
- Covers shaft bending and knurling defects only
- Valid only with proof of purchase
- Replacement or repair available upon receipt (shipping at customer’s expense)
- Warranty is void if the bar is misused or stored incorrectly
Bumper Plate Warranty
-
5-year warranty for home use
-
2-year warranty for commercial use
- Must be used on gym-specific rubber matting
- Outdoor use voids warranty
- Cosmetic imperfections that do not affect performance are not covered
Adjustable Dumbbell Warranty
-
Standard 24-month warranty, with an option to extend
- Covers manufacturing defects only
- Excludes user damage, wear and tear, or misuse
- Adjustable Dumbbells are not designed to be dropped — doing so voids warranty
- Intended for home use only, not commercial gyms
- Warranty covers parts only (labour and transport not included)
- Repairs can be carried out in-house at customer cost
Matting Warranty
- Warranty is void if mats are laid incorrectly.
- Always install mats as instructed and consider professional fitting for best results.
